Services

Our team of Healthcare professionals provide individualized care to each patient. Working under the direction of the patients' physician, this qualified group provides a wide range of services including:

Skilled nursing:
Nursing care provided by licensed professionals includes:

• patient/caregiver teaching
• diabetic management
• wound and ostomy care
• restorative nursing
• management of medications 
• care coordination with other disciplines 

Infusion Therapy:
Services include:

• administration of antibiotics and pain control medications
• PICC line care
• hydration
• administration of chemotherapy

All therapies are provided by our team of IV trained nurses.

Home Health Aides:
Personal care is provided by certified Home Health Aides, who under the direction of registered nurses assist the patient with:

• bathing
• dressing
• grooming
• skin care 
• incontinence care
• home exercise programs

Rehabilitative Services:
Our team of physical, occupational and speech therapists provide intensive rehabilitation designed to return the patient to a higher level of functional mobility in the home setting.

Physical Therapy:
Treatments are designed to return the patient to a higher level of functional mobility in the home through education, exercise training and direct interventions including pain management techniques, gait training and others.

Occupational Therapy:
Treatments include: daily living skills, upper extremity exercise, adaptive equipment assessment/training and other therapeutic activities designed to promote independence and self-sufficiency in the home.

Speech Pathology:
Speech-language pathologist’s focus on improving the patients ability to communicate wants and needs and improve swallowing capabilities through various techniques and education.

Medical Social Services:
Social Services focuses on the social and emotional aspects of illness including counseling, education regarding advance directives, coordination of community agency support programs and family support.

Disease Management Programs:
Willowbrook, the first home care organization in the Middle Tennessee area to implement true disease management protocols, introduces VNA First Home Care Steps Protocol. Willowbrook has adopted disease management pathways to improve the quality and value of patient care.

Each pathway defines an optimal sequencing and timing of interventions for a particular diagnosis, designed to better utilize resources, maximize quality of care, and minimize delays. Although, each pathway represents the typical progression of interventions, adjustments can be made to meet the patient’s individual needs or specific physician practice guidelines.

The disease management model for each pathway is based on levels of patient outcome achievement:

• SAFETY: The patient is able to reach a stable status, limiting adverse occurrences.
  
• DISEASE CONTROL and HEALTH PROMOTION: The patient is able to maintain a stable status thus preventing re-occurrence of an acute episode for which the patient has received treatment.
  
• QUALITY OF LIFE: This level is individually defined and could be an outcome that is related to safety, disease control or health promotion.

The Portable "ProTime" System:
Willowbrook has acquired state-of-the-art "ProTime" devices for in-home use. Patients receiving home health care from Willowbrook can now benefit from point-of-care PT-INR testing. Benefits include:

• Convenience for the patient: finger stick eliminates need to draw blood
• Immediate results: reduces turnaround time and allows immediate dosage adjustment and patient education
• Accuracy: no statistical difference found in studies when compared with laboratory results
• No cost to the patient: available to patients qualifying for home health (Medicare) 
• Fully CLIA waived